Billing Statement and Financial Policy
At the clinics, you will be treated by physicians from Carolina Pain Consultants.
There will be two bills for each visit to the clinic. One bill from the hospital (Rex Healthcare or Duke Health Raleigh Hospital) will be
for technical and facility fees (nursing staff, office staff, and supplies). The second bill from Carolina
Pain Consultants will be for the physician’s professional services.
It is the policy of both hospitals and Carolina Pain Consultants to file claims to your
insurance plan and / or Workman’s Compensation carrier. If you are not covered by an insurance plan or Workman’s Compensation you are expected to pay in full.
If you are pursuing a liability claim for injuries related to an accident or occurrence, you are expected to pay in full.
If your insurance requires a co-pay, that payment will be collected by
Rex Pain Management Center or Duke Health Raleigh Hospital Pain Center at the date of service. You may also be responsible for a co-pay as determined by your insurance for the provider charge, in addition to the facility co-pay. Your provider co-pay will be billed by
Carolina Pain Consultants.
If you have questions about a Rex Pain Management Center bill call Patient Accounting at 919.784.7600.
If you have questions about a Duke Health Raleigh Hospital Pain Center bill call Patient Accounting at 919.954.3488.
If you have questions about a Carolina Pain Consultants bill call Customer Service at 919.873.9533.
